StoreUp Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information.
Last Updated on 25th March 2025
Owned and Operated by: TAKO Corporation Pty Ltd (ABN 84 658 198 513)
Contact Email: hello@storeup.io
Registered Business Address: Sydney, New South Wales, Australia
1. Introduction
This Privacy Policy outlines how StoreUp ("we", "our", or "us") collects, uses, discloses, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to all individuals who interact with StoreUp, including
merchants who sell on our platform, customers who purchase from them,
and visitors to our website.
By using the StoreUp platform and services, you consent to the handling of
your personal information in accordance with this Privacy Policy.
2. Types of Personal Information We Collect
a. Information You Provide
We collect personal information when you register, purchase or sell
products, communicate with support, subscribe to marketing, or complete
surveys.
Includes: name, email, birth date, phone, address, business details, payment info, store/product descriptions, and communications.
b. Automatically Collected Data
We collect IP address, browser/device type, geographic region, page visits,
cookies, etc.
c. Sensitive Information
We don’t intentionally collect sensitive info. If needed, we seek explicit
consent.
3. How We Collect Personal Information
We collect personal information via online forms, platform usage, cookies,
integrated services (e.g., Stripe), and direct communications. Most data is
collected directly from you, some via authorised third parties.
4. How We Use Your Personal Information
a. Operate and Deliver the Platform
To manage accounts, enable transactions, notify about orders, and prevent
fraud.
b. Communicate With You
To respond to queries, notify about changes, and send receipts or marketing.
c. Improve the Platform
For analytics, feature development, and testing.
d. Comply With Legal Obligations
To meet legal and regulatory duties.
5. Disclosure of Personal Information
a. Merchants
Customer info is shared with merchants for order fulfilment.
b. Service Providers
Third parties like payment processors, hosts, analytics, and support tools
help deliver our services.
c. Business Transfers
Data may transfer during mergers or acquisitions.
d. Legal and Compliance
Data may be disclosed under legal obligations.
6. Overseas Disclosure of Personal Information
We may store/process data in jurisdictions like the US. We ensure overseas
recipients handle your data per APP 8.
7. Cookies and Analytics
We use cookies and analytics (e.g., Google Analytics) for functionality and
marketing. You can control cookies via your browser.
8. Security of Personal Information
We implement encryption, secure infrastructure, access control, and
security audits. You’re responsible for securing your login.
9. Data Retention
We retain personal information as long as needed for services, legal, and
business purposes. De-identified data may be retained indefinitely.
10. Notifiable Data Breaches
We comply with the Notifiable Data Breaches scheme and will notify you and the OAIC if a breach likely to cause harm occurs.
11. Access and Correction of Information
You may request access or correction of your personal data by contacting
hello@storeup.io. ID verification may be required.
12. Your Rights and Choices
You may update your info, opt out of marketing, delete your account, or
withdraw consent by contacting us.
13. Children’s Privacy
StoreUp is not intended for users under 16. We don’t knowingly collect data
from children. Contact us to remove any such data.
14. Third-Party Websites
We are not responsible for privacy practices of external sites linked from
StoreUp. Please review their policies independently.
15. Changes to This Privacy Policy
We may update this policy and will notify users via our website or email.
Continued use of StoreUp constitutes acceptance.
16. Contact Us
TAKO Corporation Pty Ltd
Sydney, New South Wales, Australia
Email: hello@storeup.io
If unresolved, you may contact the OAIC:
https://www.oaic.gov.au/privacy/privacy-complaints